A Report Storage Product for Nortel Networks ACD-C2 What is it costing you to handle the printed reports from your Nortel Networks ACD-C2 package? Does the printer ever jam or run out of paper? Do you total you reports by week, month? How do you find historical information? Now you can eliminate the reams of paper and manual calculations, while producing useful, cost effective management information with ACDStor™. With or Without a LAN ACDStor™ is a Windows based software package that resides on a dedicated PC and captures ACD report data. The report data - normally printed every 15, 30, or 60 minutes - is processed into easy to read reports, and stored on the hard drive. Reports are viewable at any time for any period. Additionally, reports can be printed or exported for use with any standard database, spreadsheet, or word processing program. ACDStor™ is fully LAN compatable. Thus multiple PC's can view reports. For multiple ACD-C2 sites, please contact us for quote.   Installation is Simple Installing ACDStor requires no training. Simply load the ACDStor CD on a designated PC and adjust the software to match your Nortel Networks ACD-C2 data. Move your existing cable from the serial printer to the PC and that's it! A complete users installation and users manual is included. Ask for a demo. CD and see if ACDStor is right for you. Contact CCT for more information. 734-475-0740. Or click here.